Archive for Customers

August 20, 2011   Posted by: Anthony G. Cyphers

Security Compromise

On Wednesday, August 17, 2011, three of the websites in the CyphersTECH family were compromised due to a vulnerability in a third-party script. The issue was quickly resolved, and is now being monitored to make sure that all traces of the malicious code that had been injected in to our pages are gone. Should you have any issues, or be suspicious about the behavior on any of our pages, please use the Contact Us section to let us know immediately.

No customer data was compromised in this attack, as we took every necessary step to keep the attacker’s access to a minimum. As of now, all passwords of real security clearance have been changed, and our security has been hardened much. We must reiterate, no highly sensitive customer information was obtained by the attacker(s), and the system is now, once again, clean and stable.

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March 19, 2011   Posted by: Anthony G. Cyphers

Shifting Goals

Greetings,
A couple of months ago we sent out a notification to all of our hosting customers informing them that by May 1st, all hosting operations would cease. continue reading »

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August 28, 2010   Posted by: Anthony G. Cyphers

Network Upgrade

The foundation for the network infrastructure upgrade has been completed. Over the next two weeks customers will see a minimal downtime as their websites are migrated to the new platform.

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August 27, 2010   Posted by: Anthony G. Cyphers

Downtime Expected

At some point this weekend, depending upon how quickly we progress, there will be some downtime on all customers. We will be upgrading our infrastructure to better serve everyone.

If you have any questions or concerns, please use the support email or telephone number on file for our support department.

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April 14, 2010   Posted by: Anthony G. Cyphers

A Quick Survey

If you are a customer, please take the time to fill out this survey. Using these responses, we will determine our course for the rest of 2010.
continue reading »

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December 29, 2009   Posted by: Anthony G. Cyphers

New Website

Well kids, 2010 is quickly approaching. We decided that to accompany the new year, we needed a new face. As of today, 12/29/2009, our new website is finished and live.

This new design will be much less restrictive, and allow us to expand the scope of material covered on our website as time progresses. Hit the comments and let us know what you think!

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December 23, 2009   Posted by: Anthony G. Cyphers

Happy Holidays

As part of the CyphersTECH family, we would like to wish all of our customers the best of times during the holidays this year.

We will be closed December 24rd, 2009 through December 27th, 2009. All support requests and purchases will be processed upon our return.

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December 21, 2009   Posted by: Anthony G. Cyphers

Scheduled Downtime

During the after noon, and in to the evening tomorrow, all customers will experience a brief outage as we move one of our servers and perform some quick maintenance tasks. This shouldn’t take more than an hour or so.

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December 15, 2009   Posted by: Anthony G. Cyphers

Welcoming Another Customer

This one has been in our network for some time now, but I’d like to give them some much-deserved attention.

http://www.buckymabe.com/
This is an excellent blog which covers futures trading and the like. It’s a wonderful read in your spare time, so give it a once over.

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