Archive for Customers
Service Outage
Yesterday was rough in our neck of the woods. Winds of up to 75 MPH knocked out power to most of the area, including our offices. Our backup power sources held valiantly for quite some time, but eventually succumbed. We were down for approximately 17 hours due to a power failure.
Everything should be functioning normally now, and if you have any issues, please submit a support request.
Server Upgrades Complete
Server upgrades have been completed, and all services should now be restored. If you are having problems with your website, please submit a support request by visiting http://www.cypherstech.com/ and clicking on “Support”.
Downtime
CyphersTECH and all hosted accounts will be down for a short time this evening as we perform minor upgrades. Services should be restored within 45 minutes.
Well, friends…we’ve moved.
As of 12:00 AM EST, on December 3rd, all customers have been moved to our new linux-based hosting servers from our old Windows 2003 Server machines. There was very little downtime, and the whole process went pretty smoothly. All customers will soon have a control panel from which they can manage their hosting.
Our specialized hosting customers should see a decrease in the load time of their website(s). Email agcyphers@cypherstech.com if you experience any issues with your website.
Maintenance Coming Up
A little note for our hosting customers:
We’ll be doing some maintenance this week, so your website may go down for a short while on Wednesday, Friday, or Saturday night.
The outage should last no longer than 2 hours. If your website is still unreachable after that time, please call support.